Amazon, $AMZN, is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores.
Amazon will start charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl's closer to their delivery address.
Amazon also recently started flagging "frequently returned" products on its website. Amazon is adding the badge to product listings on items with "significantly higher return rates for their product category," a spokesperson said.
Customers sent back around 17% of the total merchandise they purchased in 2022, totaling $816 billion, according to data from the National Retail Federation.
Amazon, $AMZN, is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores
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