Subscription, Billing, and Account assistance

If you can't find what you're looking for here please email support@unusualwhales.com

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To log into your account visit www.unusualwhales.com/login

You can create an account at www.unusualwhales.com/signup

To send yourself a password recovery email visit www.unusualwhales.com/forgot

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Subscriptions and upgrades can be purchased at www.unusualwhales.com/settings/billing
- To upgrade your subscription visit the billing page and purchase your desired upgrade. The unused portion of your previously existing subscription will be applied as a credit towards your next renewal. You can email support@unusualwhales.com to have this credit refunded.
- To downgrade your subscription simply cancel your subscription autorenewal via the billing page. A lower tiered subscription can be purchased once the autorenewal has lapsed.
- All sales are final. For more information please refer to the terms of service.
- A trial period is not offered. There is delayed + limited Flow and Flow_Alert data made available for free as a means for prospective users to trial the data and interface.

To cancel your subscription autorenewal visit www.unusualwhales.com/settings/billing and select 'End Auto-renewal'
- All subscriptions auto-renew by default. You can end your subscription auto-renewal at any time.
- If you turned your subscription autorenewal OFF but would like it turned back on please email support@unusualwhales.com.

You can change your payment methods via www.nusualwhales.com/settings/general

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To link your Discord account to your Unusual Whales account visit www.unusualwhales.com/settings/general. If you've already linked your account but are unable to access the server please select the 'Relink Discord Roles' button to attempt a relink. If this is unsuccessful please email support@unusualwhales.com. Further Discord setup assistance can be found on this blog post.

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Gift subscriptions can be purchased at www.unusualwhales.com/gift
- A code will be emailed to the gift recipient. This code can be entered on the check out page prior to payment.

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Unusual Whales does not confirm the information's truthfulness or accuracy of the associated references, data, and cannot verify any of the information. Any content on this site or related pages are not intended to provide legal, tax, investment or insurance advice. Unusual Whales Inc. is not registered as a securities broker-dealer or an investment adviser with the U.S. Securities and Exchange Commission, the Financial Industry Regulatory Authority (“FINRA”) or any state securities regulatory authority. Nothing on Unusual Whales should be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation for any security by Unusual Whales or any third party. Options, investing, trading is risky, and losses are more expected than profits. Please do own research before investing. Please only subscribe after reading our full terms and understanding options and the market, and the inherent risks of trading. It is highly recommended not to trade on this, or any, information from Unusual Whales. Markets are risky, and you will likely lose some or all of your capital. Please check our terms for full details.
Any content on this site or related pages are not intended to provide legal, tax, investment or insurance advice. Unusual Whales Inc. is not registered as a securities broker-dealer or an investment adviser with the U.S. Securities and Exchange Commission, the Financial Industry Regulatory Authority (“FINRA”) or any state securities regulatory authority. Nothing on Unusual Whales should be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation for any security by Unusual Whales or any third party. Certain investment planning tools available on Unusual Whales may provide general investment education based on your input. You are solely responsible for determining whether any investment, investment strategy, security or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. You should consult your legal or tax professional regarding your specific situation. See terms for more information.