In-N-Out bans employees from wearing masks in five states to improve customer service, show off "smiles"

In-N-Out, a popular fast food chain, has circulated a leaked memo stating that employees in five states, namely Nevada, Arizona, Utah, Texas, and Colorado, will no longer be allowed to wear masks unless they possess a medical note. The policy is scheduled to commence on August 14, with California and Oregon being the only exceptions to this rule.

The primary objective of this policy is to enhance "customer service" by allowing customers to see the employees' "smiles and other facial features," while still considering the health and well-being of everyone involved. Additionally, the policy aims to facilitate clear and effective communication within the stores.

Should employees wish to continue wearing masks indoors, they are required to provide a medical note to their manager, specifying the particular medical condition or health concern necessitating the mask. Even if approved, the employee must utilize an N-95 mask provided by the company.

The leaked memo further emphasizes that failure to comply with this policy may lead to appropriate disciplinary measures, including potential termination, depending on the severity and frequency of the violation.

It is worth noting that California, the home state of In-N-Out, maintains one of the strictest stances on masking violations across the country.

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